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Frequently asked questions
Raw Indian Hair that has NOT been altered by steam or chemical processing in any way. Our Raw Indian Hair is the most natural, pure, and 100% authentic hair on the market today. It is collected from one single donor and comes in natural hair textures: natural wavy, natural curly, and straight. The hair can be dyed and styled to your liking for an additional cost.
Virgin Malaysian Hair that is 100% human hair and lasts up to 12-18 months with proper care. Our hair is steamed processed for hair patterns (kinky curly, body wave, deep wave etc.). Our virgin hair is of great quality and can be dyed and styled to your liking.
No, the hair does not tangle. If you have ever purchased hair and the seller informed you the hair does not shed at all, they lied. Even if the hair only shed 2 or 3 strands, the point is it sheds. All hair sheds, even our real hair, the proper question to ask is how much does the hair shed. Hair has VERY MINIMUM shedding guaranteed. We recommend sealing your wefts to minimize shedding.
Yes, however, we are not responsible for any hair damaged while coloring. Please be sure you or your stylists are a licensed professional when coloring the extensions. Once the hair is colored you will need to treat it as if you colored your real hair; deep conditioning once a week.
Our hair can last for years if it is taken care of properly.
We do not offer refunds or EXCHANGES. All sales are FINAL, no refunds or exchanges. Once packages are dropped off at the post office, we no longer have control, please contact the mail carrier for further details once you receive a tracking number. We are not responsible for any lost/stolen/damaged products.
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